Frequently Asked Questions
Where do I access my student portal?
How do I login to Canvas?
How do I apply if I am a new CE student?
- Use this link to complete a free application
- On the application, select the third option that says: Apply for both CE and CEHS
- On the application, select the term (fall, spring or summer)
- New students will receive a 10-digit student ID number. Please keep this ID number.
- New students will receive an e-mail (within 2 hours) with instructions to set up a mySDCCD student portal account
Watch this video for step by step instructions to complete an application.
How do I apply if I am already an active SDCCD college student, but I am new to CE?
If you are already an active student at San Diego City, Mesa or Miramar College and you would also like to take classes with San Diego Continuing Education (CE), please follow these steps to apply and enroll:
- Visit mySDCCD and login to your account
- Click on College Student Dashboard
- Click on Continuing Ed Apply and Enroll (your CE Student Dashboard will set up within 2 hours)
How do I apply/enroll if I am a returning CE student?
Returning students who have attended classes in the last 3 semesters
Enroll
- Visit mySDCCD and login to your account
- Select Student Quicklinks
- Select CE Enroll and select the term (fall, spring, or summer)
- Click OK
- Answer the questionnaire (must answer all questions)
- Click OK
- Type in the Class Nbr
- Click Enter
- Enter Permission Number if required (note that permission numbers are not required for all classes)
- Click Proceed to Step 2 of 3
- Click Finish Enrolling
Returning students who have attended classes since January 2017 but have not attended classes during the last 3 semesters
Apply
- Visit mySDCCD and login to your account
- Select CE Student Dashboard
- Select Student Quicklinks
- Select CE (Continuing Ed) - Apply
- Select Apply to Continuing Education
- Select Term (fall, spring, or summer)
- Click Next
- Update all questions (must answer all questions)
- Click Next
- Select the check box located at the bottom of the page to certify the information you have provided is correct
- Click Submit
Enroll
Many classes require permission numbers and orientation prior to enrollment. If your class requires a permission number, you will enter it below as noted. Please follow these steps to enroll:
- Visit mySDCCD and login to your account
- Select Student Quicklinks
- Select CE Enroll and select the term (fall, spring, or summer)
- Click OK
- Answer the questionnaire (must answer all questions)
- Click OK
- Type in the Class Nbr
- Click Enter
- Enter Permission Number if required (note that permission numbers are not required for all classes)
- Click Proceed to Step 2 of 3
- Click Finish Enrolling
Students who have not attended classes since before January 2017 and inactive SDCCD college students
Where can I find my student ID?
Your student ID is included the welcome letter that was sent to the e-mail you entered on the application. If you cannot find the e-mail, please submit a request using this link, include your photo ID, and the information will be provided.
Where do I create a mySDCCD account (student portal)?
After you receive a welcome e-mail with your 10 digit student ID, visit this page to create an account.
What should I do if I have a hold on my record?
If you have a hold (service indicator) on your record, you will not be able to register for class through the student portal. Please submit a request using this link for help to enroll.
How do I use permission numbers?
- Visit mySDCCD and login to your account
- Select my classes
- Select enrollment add classes
- Enter class number
- Enter permission number
Who do I contact with general questions?
Who do I contact if I forgot my password?
You can reset your password at https://sdpss.sdccd.edu/reset/. You will need the answers to the security questions that you created when setting up your account.
If you do not remember your security questions, submit a request along with Government issued photo ID and we can reset password for you at https://mysdccd.atlassian.net/servicedesk/customer/portal/4/group/19.
Who do I contact to make changes/corrections to my student record?
The Student Services Professionals can assist you with changes. Please submit a request at the following link. Supporting official documents required.
Please go tohttps://mysdccd.atlassian.net/servicedesk/customer/portal/4/group/19
Examples of changes/corrections include:
- Name change (married, divorced, change due to naturalization) (Legal name change documents required, Government issued photo ID required and Proof of SSN required)
- Incorrect Social Security Number=(SSN) (Government issued photo ID and Proof of SSN required)
- Add Social Security Number=SSN (Government issued photo ID and Proof of SSN required)
- Incorrect date of birth (Government issued photo ID required)
- Duplicate Records (Government issued photo ID required and proof of SSN required)
How do I contact a counselor?
How do I contact Disability Support Programs and Services?
How do I request a verification of my enrollment or attendance?
Complete the Release of Student Information form located on your Student Portal by clicking on the Documents and Forms tab, then Forms tab and open the fillable PDF. Save the form and download it.
Submit Upload the Release of Student Information form to the campus you attended along with Government issued photo ID at https://mysdccd.atlassian.net/servicedesk/customer/portal/4/group/19