This course serves as an introduction to the science behind User Experience (UX) design, illustrating the breadth of the field that extends well beyond the web and demonstrating the strict research methodologies that support it. Topics will focus on user- and task-analysis (needs analysis, establishing goals, content audits), field research methods (observation, interviewing, testing, documentation of personas), usability testing and the UX process (task models, user journeys, content requirements, card sorts, creating site maps), and more. (FT)